Water Under the Pump Box

Water under the pump box can indicate a number of things about the system. It can be everything from a simple problem to a sign it is time for a pump box rebuild.

Check: Is there water leaking from the inlet fittings?

• Root Cause: The most likely cause of a leak at the pump box is that the inlet water hose is simply not fully seated past the o-rings
• Corrective Action: Turn off the water supply, remove the hose and re-install, see the setup guide for more information.

Check: see if there is water leaking from any of the fittings in the pump box while it is not running. Remove the pump box cover by loosening the thumb screws.

• Root Cause: There are a large number of fittings in the pump unit. A number of them are pressurized while the pump is off.
• Corrective Action I. If the leaking fitting is one of the plastic inlet connections you can simply tighten it a little more to further compress the gasket.
• Corrective Action II: If the leaking fitting is one of the brass fittings or stainless please contact support. Make sure to note which fitting is leaking
• Corrective Action III: If the leaking is coming from the brass head of the pump please contactsupport It is likely that it is time for a pump rebuild

Check: Does the Leak only occur when the pump is on?

• Root Cause I: The High pressure o-rings are likely worn out in the high pressure hose quick connect.
• Corrective Action I: Follow the guide Inspecting the High-pressure O-rings to confirm the o-rings are shot and how to replace them.
• Root Cause II: The high pressure side of the pump or the unloader have become worn out.
• Corrective Action II Please contact support It is likely that it is time for a pump rebuild.