Frequently Asked Questions
Operation
What infrastructure do I need to operate WAZER Desktop?
What infrastructure do I need to operate WAZER Pro?
What software works with WAZER Pro and WAZER Desktop?
Can I design my Cut File in WAZER’s software?
Do I need to process my design through WAM’s online software?
What is WAZER’s operating cost?
What are WAZER’s consumables?
What maintenance does WAZER require?
How loud is WAZER?
Is WAZER safe?
WAZER Pro and WAZER Desktop are small footprint industrial machine tools that can cut any material and therefore can cause injury. We have taken great measures and implemented extensive safety features to design out, guard against and warn of hazards. A prime example is the door that will immediately shut off the water jet if it is opened during an operation. Many WAZER waterjet models also have safety certifications. We have included extensive warnings, illustrations, and reminders to make sure you are aware of the associated hazards.
View the safety certifications for each WAZER model.
For more details on WAZER’s safety features, please reference the Safety and Compliance section of the User Manual for details.
Are WAZER waterjets CE Certified?
I have a question regarding using the WAZER in a specific country. Who can I speak to regarding this?
Cutting
How fast does WAZER cut?
What is the maximum material thickness that WAZER can cut through?
If a material isn’t listed, can WAZER cut it?
What is the accuracy and precision of WAZER?
Can WAZER engrave?
Can WAZER cut without abrasive?
Is WAZER Food Safe?
What is the kerf and draft when cutting with WAZER?
Water
Does WAZER consume a lot of water?
Can I re-circulate the water used by WAZER?
How clean is the water being drained out of WAZER?
Does WAZER operate at a high water pressure?
Can I use a different size Nozzle with WAZER?
Abrasive
Can I reuse the abrasive?
How can I dispose of the abrasive?
Can I use abrasive other than the one you sell?
Shipping
Are import and duty taxes included?
What is the process of receiving my WAZER waterjet?
General